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Registration on OSEAS is free for both Shippers and Carriers.
Applicable fees are charged when using the platform’s freight booking and transaction services, as outlined in the relevant Terms and Conditions. These fees help support the operation, maintenance, and continuous improvement of the platform.
OSEAS reviews Carrier business registration details, relevant licensing information, and required insurance documentation, including Public Liability and Goods in Transit insurance, as part of the registration and approval process.
Our verification process helps promote transparency and confidence, allowing Shippers to make informed decisions when selecting a Carrier.
If an issue arises during transportation, we encourage Shippers and Carriers to communicate directly to resolve it. OSEAS may provide assistance with disputes in accordance with its Terms and Conditions.
Where payments are processed through the platform, Carrier funds are released only after the required payment and delivery conditions have been met, including verification of Proof of Delivery (POD) and resolution of any applicable payment holds.
Once you post your shipment requirements on OSEAS, registered Carriers can review your request and submit competitive quotations. Response times may vary depending on Carrier availability, shipment details, and transport routes. You can review and compare quotations as they become available.
OSEAS aims to initiate payment transfers promptly once the Shipper’s freight payment has been received, funds are available in Stripe, and Proof of Delivery (POD) has been verified by OSEAS, subject to all applicable payment conditions.
The time taken for funds to reach the Carrier’s nominated bank account depends on Stripe’s processing and banking timelines.